Signing in with an email code (OTP)

Sign in to Skillhive with a six-digit code sent to your email. Follow the login steps and find help with common problems.

In short: Enter your email address, open the 6-digit code sent to your email and enter it in Skillhive. No password is needed, and there isn't one.

For: users without an organisation account (Entra ID / Azure AD), for example external experts. If you have an organisation account, select the staff login on the sign-in page. You do not need a code then.

You need: a user account in the Skillhive environment in question and access to the email linked to the account.

Steps

  1. Open your organisation's Skillhive address, for example https://company.skillhive.com.
  2. Find the section for signing in with Skillhive credentials. If the page has a separate staff login, choose email sign-in.
  3. Enter the email address linked to your account and select Send login code.
  4. Open your email and copy the 6-digit code from the message. Keep the Skillhive sign-in page open.
  5. Enter the code in the 6-digit code field and confirm.

The sign-in code is personal. Do not share it with anyone, and do not send it to support either.

If it doesn't work

The code does not arrive

  1. Check your spam folder and wait a moment. This solves most cases.
  2. Check that you entered exactly the address linked to your Skillhive account, and that you are on the right organisation's Skillhive address.
  3. If the address had a typo, select Use another email and request the code again.
  4. If the code still does not arrive, contact your organisation's Skillhive admin or Skillhive support. We will sort out the sign-in with you.

The notice that a code was sent does not reveal whether the address has a user account. Requesting a code does not create an account either.

The code is not accepted

Check that you entered all six digits and are using the latest code you received. If needed, request a new code by selecting Use another email.

I cannot access the email linked to my account

The code is always sent to the address linked to the account. Contact your organisation's Skillhive admin, who can ask Skillhive support to update the address.

I don't have an account yet

Start from the invitation you received, or ask your organisation's Skillhive admin how to get access.

Support

First contact your organisation's Skillhive admin. If you don't know who that is, or the problem is not solved, write to info@intunex.fi. In your message, tell us:

  • which organisation's Skillhive you are trying to sign in to
  • with which email address
  • at which step the problem occurs and what the page says

Related guides