Canonical: https://www.skillhive.com/en/user-guide/changing-your-email-address
Language: en
Updated: 2026-09-16
Parent: Skillhive User Guide (https://www.skillhive.com/en/user-guide/skillhive-user-guide)

# Changing your email address

> How do I change my email address?

Changing your email address depends on your organization’s settings.

### 1\. Organization Settings

The administrator defines:

-   Whether email changes are allowed
-   Whether the new address must belong to the same domain
-   Or whether other domains are permitted

### 2\. Who Can Change It?

If changes are allowed:

-   Users can change their own email address
-   Administrators cannot change other users’ email addresses

### 3\. How to Change It

Go to:

**Settings → Change Password**

After entering a new email address:

-   A confirmation request is sent to the new address
-   The change becomes effective after confirmation

### 4\. Special Cases

If a user no longer has access to their previous email address:

-   The administrator may contact Skillhive support to request a change

### 5\. AD / Entra ID Login

If Skillhive uses AD / Entra ID authentication:

-   The email address is sourced from the directory
-   It cannot be changed within Skillhive
-   Changes must be made in the organization’s identity management system